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  1. Will Sprint's Music Store Get Play?

    Sprint Music Store--which is the first US carrier solution enabling over-the-air (OTA) downloads of digital music to the mobile phone, while enabling convenient music purchases on the fly--must address some key issues in order to be competitive.

    Jan. 4, 2006 | Note | by Linda Barrabee 

  2. Latin American Mobile Markets Surge in 2005, Growth Tempers Through 2009

    This Report looks at the trends from the Yankee Group Latin America Mobile Market Forecast, showing strong growth in 2004 and 2005 with growth slowing in subsequent years.

    Jan. 11, 2006 | Report | by Erica Fox 

  3. VoIP Management Solutions Guide: Managing Cisco IP Communications in the Enterprise

    In this Report, Yankee Group describes the critical tasks that make up effective IP telephony management.

    Jan. 4, 2006 | Report | by George Hamilton 

  4. How Much Will The New CALEA Cost Your Company?

    The FCC has expanded CALEA to apply to VoIP and broadband providers, potentially leading to large upgrade costs and compromised network security.

    Jan. 4, 2006 | Note | by Anton Denissov 

  5. Uncertainty, Consolidation Challenge Brazilian Mobile Market Players

    This Report analyzes the main carriers, the regulatory environment, the market forecast and the conclusions and recommendations for those interested in the important and dynamic Brazilian market, both mobile and fixed.

    Jan. 10, 2006 | Report | by Luis Minoru 

  6. Looking to Drive 3G Growth in 2006, Carriers Pursue More Efficient Distribution Channels

    Tier 1 carriers expand air card distribution channels to drive adoption.

    Mar. 7, 2006 | Note | by Andy Castonguay 

  7. Myths and Realities of Wi-Fi Mesh Networking

    Wi-Fi mesh networking has gained recognition, but the technology is still in early stages of evolution. Although single-radio systems are simple to deploy and affordable, multi-radio systems more closely match municipal requirements.

    Feb. 8, 2006 | Report | by Roberta Wiggins 

  8. Improve Agility in Contact Centers with SOA

    CRM has enhanced efficiency, but long-term effectiveness is limited because of data silos and inflexible architectures. However, contact centers cannot rip and replace existing IT investments. That is the promise of service-oriented architectures (SOAs).

    Jan. 3, 2006 | Report | by Sheryl Kingstone 

  9. Latin America's Business DSL Choices Grow, but Prices Remain High

    The Latin American business DSL market has developed during the past 3 years with the launch of multiple business packages. Service providers are investing in gathering new business subscribers and revenue streams.

    Jan. 13, 2006 | Report | by Patricia Volpi 

  10. Sprint and BellSouth Lead Wholesale Providers in Overall Quality

    We look at 2005 wholesale carrier rankings from 142 wholesale buyers in overall quality, network performance, technical expertise and account management.

    Jan. 4, 2006 | Report | by John Romagnoli 

  11. Emerging CE Product Categories Create Opportunities for Nontraditional CE Companies

    Emerging consumer electronic product categories are providing opportunities for PC-centric companies to insert themselves into the value chain for media distribution, and for service providers to gain greater control of the devices in consumers' homes.

    Jan. 13, 2006 | Note | by Nitin Gupta 

  12. CMTS Market Reached Almost $700 Million in 2005

    The CMTS market continues to grow as cable operators upgrade their networks to support VoIP, multimedia applications and higher speed services.

    Feb. 3, 2006 | Note | by Lindsay Schroth 

  13. Kindred Spirits: VoIP Technology and Mobility-Enabled Solutions for SMBs

    In the world of VoIP--where communications, infrastructure and applications meet--we believe industry vertical segmentation and targeting will play a more prominent role.

    Feb. 21, 2006 | Note | by Steve Hilton 

  14. Microsoft's Security Plans: Good for Customers, Bad for Partners?

    Microsoft intends to silently take over the Windows security aftermarket. Enterprises will use Microsoft's entry to drive harder bargains with their incumbent suppliers.

    Jan. 12, 2006 | Note | by Andrew Jaquith 

  15. CTAF Shows Competition for Access Dollars will Play and Increasingly Important Role in Digital Content

    We look at the results of the Yankee Group 2005 Canadian Technologically Advanced Family Survey.

    Jan. 5, 2006 | Report | by Jeff Leiper 

  16. Evolving Mobile Content Business Models

    Mobile content is getting richer, downloads faster, devices more powerful and users more sophisticated. In this environment value chains are evolving. This Report assesses the implications of these changes on mobile operator strategy.

    Jan. 6, 2006 | Report | by Matthew Hatton 

  17. Integrated Security Devices Are Not One-Size-Fits-All

    Integrated security devices (ISDs) offer many benefits such as interoperability and single points of management for multiple security solutions, but it is important to understand the advantages and limitations of ISDs before implementing them.

    Jan. 4, 2006 | Note | by Chris Liebert 

  18. Eastern Europe and Africa Will Drive Wireless Market Growth in EMEA

    The EMEA wireless/mobile market is far from saturated. Total service revenue will increase from 177 billion euros in 2004 to 231 billion euros in 2009.

    Jan. 19, 2006 | Report | by Declan Lonergan 

  19. P2P Growth Continues Unabated

    Despite the concerted efforts of the content industry to clamp down on illegal file sharing, peer-to-peer activity is growing. Content owners and BSPs must embrace P2P and find ways to leverage its popularity.

    Jan. 17, 2006 | Note | by Jonathan Doran 

  20. World's Mobile/Wireless Market Breezes by 2 Billion Wireless Lines in 2005

    As the global mobile market pushes past 2 billion lines, market players must understand the regional dynamics of subscriber growth, usage and revenue to maximize returns in an increasingly competitive--and borderless--arena.

    Jan. 18, 2006 | Report | by Erica Fox 

  21. Integrating Disparate OSS: Can Service Delivery Platform Technology Deliver What It Promises?

    IMS platforms are becoming a major factor in telecom back-office operational efficiency strategies.

    Feb. 23, 2006 | Report | by Paul Hughes 

  22. Brazil Handset Operators Eye Higher-End Users to Expand Services and Increase Revenue

    Operators will shift the focus from low-end to high-end market. Looking for differentiation and to avoid commoditization, operators need to deliver value to customers. Data and corporate services tend to bring more value than low-end users.

    Jan. 9, 2006 | Note | by Luis Minoru 

  23. Cisco's NAPA Management Solution Optimizes Application and Network Performance

    We review Cisco's new network and application management strategy and products.

    Jan. 13, 2006 | Note | by George Hamilton 

  24. Enterprise VoIP Momentum Builds in Europe's Top Three Economies

    Large enterprises in France, Germany and the United Kingdom are ramping up investments in IP telephony and VoIP in 2006.

    Feb. 6, 2006 | Report | by Camille Mendler 

  25. When Will the Brazilian Broadband Market Stop Growing?

    Only improved segmentation strategies and competitive prices targeting lower-to-middle income classes will enable the broadband market to grow in the long term.

    Jan. 10, 2006 | Note | by Patricia Volpi 

  26. Is IMS Architecture the Future of the Telecom Industry?

    IMS is regarded as an enhanced services architecture for delivering any service, using any media, to reach any customer, regardless of how they connect to the network.

    Jan. 5, 2006 | Note | by Arindam Banerjee 

  27. Lead Management Continues to Plague Sales and Marketing Executives

    While many organizations in this survey have already invested in sales and marketing automation technology, the number one objective is still to improve lead management.

    Jan. 9, 2006 | Note | by Sheryl Kingstone 

  28. Security Management Drives IT Management Evolution

    Enterprises are trying to reduce costs and improve efficiency in IT management. There are opportunities to integrate systems for vulnerability and security management. Yankee Group outlines the progress that providers are making toward this goal.

    Mar. 1, 2006 | Report | by Phebe Waterfield 

  29. North American M2M Market Accelerates in 2006; European Carriers Take Active Role

    The differences between European and North American business markets guide operator M2M solution delivery strategies.

    Jan. 19, 2006 | Note | by Marcus Torchia 

  30. US Business & Wholesale Fixed-Line Carrier Tracker, January 2006

    Very few numbers in this tracker are publicly available because we normalize data to a standard set of metrics.

    Jan. 24, 2006 | Report | by Eileen Eastman 

  31. Europe Broadband Services Tracker, January 2006

    Broadband products are becoming increasingly more complex, making it difficult to assess the true value of a product. This Decision Instrument presents an objective ranking based on the end-user cost for the broadband offerings.

    Jan. 24, 2006 | Report | by Jonathan Doran 

  32. Global DSL Subscriber & Equipment Forecast, January 2006

    The global DSL equipment market is poised for further expansion. CPE shipments will continue to be robust, averaging roughly 60 million units per year. DSLAM ports will continue to ship in the 40 to 50 million range per year.

    Jan. 24, 2006 | Report | by Nicole Klein 

  33. Global Mobile Infrastructure Tracker/Forecast, January 2006

    Our wireless equipment forecasts are based on the wireless hardware and software equipment and professional service revenue for the major equipment vendors including Ericsson, Nokia, Siemens, Motorola, Nortel, Lucent and Alcatel.

    Jan. 25, 2006 | Report | by Philip Marshall 

  34. Vendors and Service Providers Can Overcome Barriers to SMB VoIP Adoption

    By addressing key SMB concerns surrounding VoIP adoption, vendors and service providers will generate momentum behind their VoIP solutions and will convert promising potential prospects to profitable customer acquisitions.

    Jan. 31, 2006 | Note | by Matthew DelPercio 

  35. Yankee Group Identifies Key Wireless Preferences Within SMB Subsegments

    There is no one-size-fits-all wireless solution for SMBs. Mobile network operators must identify underlying SMB attitudes and behaviors to effectively penetrate into this market.

    Feb. 3, 2006 | Note | by Nathan Dyer 

  36. FullArmor Shields Active Directory and Extends Group Policy

    Startup FullArmor is a Microsoft third-party ISV that extends crucial Active Directory security and Group Policy management to the desktop.

    Jan. 24, 2006 | Note | by Laura DiDio 

  37. Canada Launches 3G with Lessons Learned from Worldwide 3G Best Practices

    Now that Bell and TELUS have quietly launched 3G EV-DO wireless service, they have the opportunity to learn from other operators' best practices.

    Jan. 5, 2006 | Note | by Marina Amoroso 

  38. Bundles Improve Customer Satisfaction Ratings for Local Telephone and Cable Companies

    Consumers who purchase a bundle are more satisfied with their service providers and less likely to switch providers. This DecisionNote examines the benefits and limitations of data bundles in driving customer loyalty.

    Jan. 10, 2006 | Note | by Margo DeBoer 

  39. Recruitmax Continues to Execute on Its Talent Management Vision

    Recruitmax has methodically grown from a small niche vendor with its heritage in applicant tracking to a global provider of talent management solutions.

    Jan. 9, 2006 | Note | by Jason Corsello 

  40. Broadband Aggregation Architecture Choices Have a Significant Impact on the Profitability of Triple-Play Services

    This Report considers the financial ramifications of two common architectural approaches for delivering triple-play services.

    Jan. 5, 2006 | Report | by Mark Bieberich 

  41. The Why-Nots of WiBro in Korea

    WiBro, Korea's version of mobile WiMAX, is set to launch during the first half of 2006 by the fixed line incumbent and the leading mobile operator. Why it will flop in Korea, and where it might have better prospects?

    Jan. 10, 2006 | Note | by Charles Moon 

  42. Business VoIP Services Poised for Dramatic Growth

    Hosted IP presents the highest growth area but it is a fragmented segment. VoIP over VPN is another high-growth segment that provides enterprises with the tools to manage their own security.

    Jan. 5, 2006 | Note | by Taher Bouzayen 

  43. Understand Service Providers' VoIP Needs to Maximize Sales

    Wholesale purchases to support VoIP services were strong in 2005 and growth is expected in 2006. Wholesale VoIP sales range should be targeted to specific segments to support end-user offerings and self-provisioned VoIP services.

    Jan. 5, 2006 | Note | by Nancy Bedard 

  44. Future Search Success Will Come on the Peripheries

    Search is becoming an increasingly important online service for consumers, driving revenue growth in the industry. The future of search is in periphery or specialized search products, as well as in the integration of offline and online environments.

    Jan. 4, 2006 | Note | by Jennifer Simpson 

  45. Carrier and Billing Vendor Relationships Have Room for Improvement

    Yankee Group recently partnered with VanillaPlus Magazine and Portal Software to gauge billing vendor customer satisfaction. Results show mixed satisfaction levels and room for improvement.

    Jan. 30, 2006 | Note | by Paul Hughes 

  46. Anti-Virus Vendors Extend Their Franchises into Anti-Spyware and HIPS

    The biggest anti-virus vendors are successfully cross-selling their anti-spyware and host intrusion-prevention products. This is good news for customers, but vendors cannot rest on their laurels -- and Microsoft's entry into the security market looms.

    Jan. 9, 2006 | Note | by Andrew Jaquith 

  47. Companies See Cost Savings as the Key Reason to Outsource Finance and Accounting

    To meet the needs of the growing FAO customer base, vendors need to align customer expectations with the likely results of outsourcing and cultivate the characteristics customers are seeking for successful FAO implementations.

    Jan. 9, 2006 | Note | by Mindy Blodgett 

  48. Asia-Pacific Mobile Operators Must Set Prices to Ensure Customer and Value Retention

    As Asian markets become more competitive, operators must target specific market segments with creative bundles and price levers to avoid higher churn, rapid tariff erosion and ARPU decline.

    Jan. 5, 2006 | Note | by Farid Yunus 

  49. The Role of Online Communities in Broadband Media Strategies

    Online social networks will play an increasingly important role in facilitating content discovery for broadband media.

    Jan. 13, 2006 | Note | by Nitin Gupta 

  50. Internal Threat Protection with Net-Based Detection, Prevention and Behavioral Systems

    Intrusion detection and intrusion prevention systems provide strong value to enterprises, but there are lingering questions about the ability of these solutions to adequately protect the enterprise.

    Jan. 10, 2006 | Note | by Chris Liebert 


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