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NTT's surprise purchase of South African integrator Dimension Data is the latest in a string of clever acquisitions boosting the Japanese telco's global IT and cloud computing credentials. But to capitalize on its growing asset base, NTT must focus on integration and clearing brand clutter.
Jul. 29, 2010 | Report | by Camille Mendler
How Can the Telecom Industry Start Growing Again?
Mobile traffic is rising, and consumers and enterprises are constantly demanding more bandwidth, content and speed. In this webinar, analysts Declan Lonergan, Benoit Felten and Camille Mendler offer their unique perspectives on how the industry will grow, from next-generation access services, to the mobile Internet, to cloud computing and more.
Jul. 27, 2010 | Live Webinar | by Declan Lonergan | CO-AUTHORS: Camille Mendler
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Sluggish economic recovery in Central and Eastern Europe is driving consolidation among regional telecom operators. But unless consolidating operators address the need to integrate product portfolios, systems and processes, they will fail to achieve the true benefits of scale.
Jul. 21, 2010 | Report | by Camille Mendler
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Amdocs is focused on providing communications service providers (CSPs) with the tools and services required to navigate today's increasingly volatile telecom industry. Yankee Group evaluates the vision and road map it unveiled at this month's InTouch 10 conference.
Jun. 30, 2010 | Report | by Sheryl Kingstone | CO-AUTHORS: Camille Mendler, Brian Partridge
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One day all telecom operators will have a native IP backbone. The big question is when and how to achieve this migration technically and commercially. Accelerating to a profitable IP future is the objective of the i3 Forum , whose inner workings I witnessed up close and personal in June....
June 29, 2010 | Blog | by Camille Mendler
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Amazon and Google have rekindled the Enron-era debate about commoditizing digital assets. Buying cloud and connectivity services like pork bellies on a commodities exchange could be an efficient way to match supply and demand, but more work to standardize technology and contractual terms is urgently needed.
Jun. 16, 2010 | Report | by Camille Mendler
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The best way for a telco to succeed in today s market is to go insane. No really, I mean it. I m not talking about the type of gibbering insanity that relegates sufferers to a locked room with a dose of Largactyl . I m talking about insanity of a different sort....
June 2, 2010 | Blog | by Camille Mendler
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Yankee Group VP and Senior Research Fellow Camille Mendler explores the transforming landscape for communications service providers.
May 25, 2010 | Blog | by Camille Mendler
Evolving Service Provider Business Models
Despite a crowded competitive environment, new business models are emerging to lead CSPs into a vibrant future. However, CSPs must have the courage to transform. Hard decisions about what is core and non-core are required. In this webinar, Yankee Group VP and Senior Research Fellow Camille Mendler explores the ever-evolving CSP business model.
May. 25, 2010 | Live Webinar | by Camille Mendler
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Cloud vendors offer enterprises poor service guarantees and limited financial redress if their service fails. Get-out clauses are rife, and worryingly, robust privacy policies are rare, potentially exposing enterprises to litigation. Enterprises must take a close look at the small print before they proceed, and develop proactive strategies to get the best out of cloud services.
Apr. 15, 2010 | Report | by Camille Mendler
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Over a quarter of Yankee Group survey respondents say they expect at least a third of their infrastructure to move to cloud computing in the next year, but company-wide adoption remains low. This executive-level research report features interviews with cloud computing pioneers and reveals their unique perspectives and metrics for success in 2010.
Jan. 28, 2010 | Report | by Agatha Poon | CO-AUTHORS: Phil Hochmuth, Zeus Kerravala, Jennifer Pigg, Camille Mendler, Sheryl Kingstone, Emily Green
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Farewell to the Noughties, a decade sandwiched between two crises: The dotcom bust and the current but sputtering - downturn. In that time, Europe accomplished much: The Euro was adopted, DSL went mainstream and telcos went NGN....
December 22, 2009 | Blog | by Camille Mendler
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The economic crisis permanently changed how consumers, enterprises and network builders approach everything. But those changes will create new opportunities in the Anywhere ecosystem, especially in the areas of cord-cutting, devices, cloud computing and network innovation. Here's our take on 2010's winners and losers.
Dec. 15, 2009 | Report | by Christopher Collins | CO-AUTHORS: Carl Howe, Dianne Northfield, Jennifer Pigg, Joshua Holbrook, Camille Mendler, Jon Paisner, Andy Castonguay, Declan Lonergan, Eugene Signorini, Agatha Poon
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The topic of cloud computing sparks many good questions, especially in terms of its economics, its most notable players and its near- and long-term implications for enterprises and service providers. Yankee Group provides some key answers.
Nov. 18, 2009 | Report | by Agatha Poon | CO-AUTHORS: Camille Mendler
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The Link Data: Europe Broadband Services Monitor ranks all network operators in five European countries. We normalize data to ensure comparability.
Oct. 16, 2009 | Data Module | by Camille Mendler | CO-AUTHORS: Boris Metodiev
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In this webinar, Yankee Group analysts Camille Mendler and Agatha Poon explore the capabilities and challenges of cloud computing.
September 29, 2009 | Blog | by Camille Mendler
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Yankee Group highlights trends in the market for enterprise fixed-line and mobile communications services.
Sep. 28, 2009 | Data Module | by Camille Mendler | CO-AUTHORS: Declan Lonergan
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Buyers of ICT services need a new approach to match suppliers to their needs. Yankee Group has created a service continuum that explains how to categorize services and triage suppliers to achieve successful business outcomes. Not least, it helps organizations to identify suppliers willing and able to progress to different types of service engagements as needs change over time.
Sep. 3, 2009 | Report | by Camille Mendler
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Tracking all network operators in seven European countries, we normalize data to ensure comparability.
Jul. 23, 2009 | Data Module | by Camille Mendler | CO-AUTHORS: Boris Metodiev
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Sprint's landmark $5 billion outsourcing deal with Ericsson marks a turning point for the North American telecom market, and will drive more telcos to rethink their investment priorities and core activities.
Jul. 9, 2009 | Report | by Camille Mendler
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The recent Telecoms Barometer Survey by Yankee Group and the Telecommunications Executive Network (TEN) showed that European telecom executives are beginning to embrace new business models that downplay the ownership of network assets and prioritize service management. A change in investment priorities favoring service aggregation and integration will need to follow.
Jun. 29, 2009 | Report | by Camille Mendler
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Although telecom market growth will be most apparent in the consumer market, the business fixed-line market also will benefit. Businesses want better and more efficient connectivity options both to and within the expanded EU.
Jun. 29, 2009 | Data Module | by Camille Mendler
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Volcanoes didn t erupt, nor did the seas boil , but it s a Biblical event for the global telecom industry when a major operator announces that it s pulling out of international voice....
June 25, 2009 | Blog | by Camille Mendler
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Yesterday's outage of Amazon's Elastic Compute Cloud - ironically, as I was giving a talk on cloud's contractual perils - highlights the need to scrutinize the small print. Just as more organizations explore cloud opportunities, cloud risks may outweigh benefits....
June 12, 2009 | Blog | by Camille Mendler
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Wholesale is often viewed as the butt end of the telecom industry. But signs of health are legion: The boom in new submarine cables, the growth of mobile and fixed traffic (both voice and data), and the global sprawl of carrier hotels and data centers....
May 11, 2009 | Blog | by Camille Mendler
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For Geoffrey Chaucer 's pilgrims, arriving in the cathedral city of Canterbury in Kent ended a journey through the garden of England . But for Professor Shyqyri Haxha , Canterbury marks the beginning of a trip to far wilder parts. Until December 2008, Dr....
April 29, 2009 | Blog | by Camille Mendler
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I'm visiting the world's third fastest broadband country after South Korea and Japan. That's right, I'm in Romania. Here, a government stimulus package did not create a high-speed broadband infrastructure....
April 27, 2009 | Blog | by Camille Mendler
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The Yankee Group Link Data: Europe Broadband Services Monitor tracks the bundling of voice, data, TV and mobile services from major ISPs in the five biggest European countries.
Apr. 23, 2009 | Data Module | by Camille Mendler | CO-AUTHORS: Boris Metodiev
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Deutsche Telekom took me down memory lane this week. It s offering to lease broadband kit - DSL routers and modems - to consumers. Monthly rental for a modem starts at 1.95, dropping to 0.35 if customers stay loyal for five years....
April 17, 2009 | Blog | by Camille Mendler
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Remember that scene in the The Graduate , where the older guy whispers in Dustin Hoffman s ear? He s reveali ng where future riches lie. What he says is: "Plastics." Not a bad steer in 1967. Today, the word in your ear is - wait for it - interconnect ....
April 3, 2009 | Blog | by Camille Mendler
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Rumors of Google buying micro-blogging site Twitter resurfaced yesterday . A claimed $250 million in cash is on the table, half what Facebook offered last year (although much of that was in stock). If true, Twitter should hold out for more. Even half a billion looks cheap....
April 3, 2009 | Blog | by Camille Mendler
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Yankee Group highlights trends in the market for enterprise fixed-line and mobile communications services.
Mar. 27, 2009 | Data Module | by Camille Mendler | CO-AUTHORS: Andy Castonguay, Declan Lonergan
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The downturn is forcing tough decisions about what remains core....
March 24, 2009 | Blog | by Camille Mendler
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Untapped opportunity lies in selling productivity services to small enterprises, but profitability lies in delivering and managing these services from the network cloud.
Mar. 11, 2009 | Report | by Camille Mendler
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Since the dot-com crash, managed and outsourced services have helped tidy up CSPs' balance sheets. But new third-party services could also improve competitive agility and grow revenue.
Mar. 10, 2009 | Report | by Camille Mendler
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Ben Verwaayen s maiden speech to the 19th Alcatel-Lucent Enterprise Forum was not what I expected. The new CEO did not focus on the company financials, he did not bluster. Instead, he perched on the podium and said thank you to ALU s customers and partners....
March 6, 2009 | Blog | by Camille Mendler
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There was a wolfish grin on the man s face, and I swear he licked his chops. Oh yes, there s going be a lot of money, really quite a lot, in presence brokering, he said. It was a conversation that I had at Mobile World Congress in Barcelona. I've been mulling it over ever since....
March 2, 2009 | Blog | by Camille Mendler
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Who s driving communications policy - enterprises or consumers? Judging by the heated debate at the CMA s annual conference, UK enterprises still feel short changed by politicians chasing votes - and globally they re not alone....
February 25, 2009 | Blog | by Camille Mendler
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A warning to anyone standing in MWC 's serpentine sandwich queues: The jamon iberico baguette isn't worth 6 - and someone might be listening to what you say. Will a mammoth nationwide LTE deal from a North American operator be announced at MWC?...
February 17, 2009 | Blog | by Camille Mendler
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Hosting Mobile World Congress has done more than boost Barcelona s economy: It s made the city government fight for the right to connect....
February 17, 2009 | Blog | by Camille Mendler
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I am disgusted with myself, but also in a panic: What do I pack for Mobile World Congress ? It s not about the weather. It s about street cred: Attending MWC demands an equally meticulous toilette as Paris Fashion Week....
February 12, 2009 | Blog | by Camille Mendler
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There are many roads to Anywhere, but successful evolution ultimately depends on a country's ability to adapt, collaborate and innovate as market needs evolve. Travellers must remain vigilant as our analysis indicates that many journeys to ubiquitous connectivity are at risk.
Feb. 9, 2009 | Report | by Camille Mendler | CO-AUTHORS: Dianne Northfield
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The Link Data: Europe Broadband Services Monitor ranks all network operators in five European countries. We normalize data to ensure comparability.
Jan. 26, 2009 | Data Module | by Camille Mendler | CO-AUTHORS: Boris Metodiev
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Telefonica has been aggressively expanding its European presence, building its capability to handle MNC contracts. It has increasingly become a credible alternative to the traditional players in the MNC field.
Jan. 21, 2009 | Note | by Benoît Felten | CO-AUTHORS: Camille Mendler
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Although telecom market growth will be most apparent in the consumer market, the business fixed-line market also will benefit. Businesses want better and more efficient connectivity options both to and within the expanded EU.
Dec. 19, 2008 | Data Module | by Camille Mendler | CO-AUTHORS: Andy Castonguay, Declan Lonergan
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Yankee Group highlights trends in the market for enterprise fixed-line and mobile communications services.
Oct. 30, 2008 | Data Module | by Camille Mendler | CO-AUTHORS: John Jackson, Declan Lonergan
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The Yankee Group Link Data: EMEA ConnectedView Forecast contains all forecasts for consumers and enterprises across mobile and fixed-line segments in one file, structured in an Activity view and a Technology view. Look for the associated monitors in separate Excel files.
Oct. 30, 2008 | Data Module | by Camille Mendler | CO-AUTHORS: John Jackson, Anette Schaefer, Declan Lonergan
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Evolution was a blow to the T. Rex, the dodo and the quagga. It won t be less painful for traditional telcos. If new interconnect models play out, nothing less than extinction is the fate of those who can t or won t evolve. Take the GSM Association s proposed IP Exchange model (IPX)....
September 23, 2008 | Blog | by Camille Mendler
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Think of the last boom cycle of the telecom industry. If you re visually inclined, what you ll recall most forcefully is the so-called hockey stick curve....
September 23, 2008 | Blog | by Camille Mendler
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Facing challenging market conditions and the need to streamline operations, service providers are looking to outsource some or all network operations to third-party providers. The market for managed network operations will grow to more than $22 billion worldwide in 2012.
Sep. 12, 2008 | Report | by David Vorhaus | CO-AUTHORS: Camille Mendler, Brian Partridge