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SMBs are increasingly recognizing the value of mobile technologies. With enterprise mobile data revenue set to grow by 8.3 percent in 2010, carriers and device makers need to recognize the unique needs of SMBs and craft solutions, educational tools and support vehicles to better serve this lucrative segment.
Nov. 13, 2009 | Report | by Steve Hilton | CO-AUTHORS: Zeus Kerravala
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Mobility is increasingly critical to SMB employees, and e-mail, Internet and Wi-Fi access top their demands for new mobile devices. Device vendors like Apple, Nokia, RIM and Samsung need to include Wi-Fi in their SMB-centric offerings.
Nov. 5, 2009 | Report | by Steve Hilton | CO-AUTHORS: Joshua Holbrook
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The Yankee Group Anywhere Enterprise--SMB: 2009 U.S. Transforming Infrastructure and Transforming Applications Survey is an online survey of 2,170 SMBs in the U.S. The type of questions asked include: What is your deployment status? What is your purchase plans? What barriers/challenges to adoption? What motivates you to deploy? What factors impact your decision to deploy a technology and select a supplier?
Oct. 13, 2009 | Survey | by Steve Hilton
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This Yankee Group Link Data product highlights trends in the North American market for enterprise fixed-line and mobile communications services.
Sep. 29, 2009 | Data Module | by Steve Hilton
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The Global Enterprise forecast contains all forecasts for all countries for services to enterprises across fixed-line and mobile sectors. Look out too for monitors of wireless carriers in each of the four regions and broadband products.
Sep. 29, 2009 | Data Module | by Steve Hilton
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SMB technology spending has tapered off during the past 12 to 18 months due to the economy. Even in a terrible economy, however, smartphones and mobile application implementations are the most important SMB technology priorities in the coming years.
Sep. 24, 2009 | Report | by Steve Hilton
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The Yankee Group Anywhere Enterprise--SMB: 2009 U.S. Transforming Infrastructure and Transforming Applications Survey is an online survey of 1,871 SMBs in the U.S. The type of questions asked include: What is your deployment status? What is your purchase plans? What barriers/challenges to adoption? What motivates you to deploy? What factors impact your decision to deploy a technology and select a supplier?
Sep. 2, 2009 | Survey | by Steve Hilton
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The Yankee Group Anywhere Enterprise--SMB: 2009 U.S. Transforming Infrastructure and Transforming Applications Survey is an online survey of 1,576 SMBs in the U.S. The type of questions asked include: What is your deployment status? What is your purchase plans?
What barriers/challenges to adoption? What motivates you to deploy?
What factors impact your decision to deploy a technology and select a supplier?
Sep. 2, 2009 | Survey | by Steve Hilton
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The U.S. mobile industry gets mostly passing grades in SMB markets, but shouldn't rest on its laurels. During the next two to three years the industry needs to focus on SMB customized data plans, application development for small business, new managed offerings and an invigorated indirect partner channel.
Jul. 29, 2009 | Report | by Steve Hilton
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The Yankee Group Anywhere Enterprise--SMB: 2009 U.S. Transforming Infrastructure and Transforming Applications Survey is an online survey of 300 SMBs in the U.S. The type of questions asked include: What is your deployment status? What is your purchase plans?
What barriers/challenges to adoption? What motivates you to deploy?
What factors impact your decision to deploy a technology and select a supplier?
Jul. 28, 2009 | Survey | by Steve Hilton
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The Yankee Group Anywhere Enterprise--SMB: 2009 U.S. Transforming Infrastructure and Transforming Applications Survey is an online survey of 300 SMBs in the U.S. The type of questions asked include: What is your deployment status? What is your purchase plans?
What barriers/challenges to adoption? What motivates you to deploy?
What factors impact your decision to deploy a technology and select a supplier?
Jul. 28, 2009 | Survey | by Steve Hilton
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Yankee Group continues its quest to find quality new connectivity solutions for SMBs. Based on feedback from Yankee Group?s SMB test panel, the G1 Android-OS phone is a good, affordable, multifunction tool for Google applications-centric SMB employees.
Jul. 22, 2009 | Report | by Steve Hilton
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In this forecast, Yankee Group highlights global trends in the market for business wireline and wireless communications services and summarizes the major differences for each region's outlook.
Jun. 29, 2009 | Data Module | by Steve Hilton
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Demand for broadband, Internet access and IP VPN services will drive most of the growth. We expect enterprise convergence, VoIP and the adoption of carrier-based IP VPNs to drive the market.
Jun. 23, 2009 | Data Module | by Steve Hilton
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The Yankee Group Anywhere Enterprise--SMB: 2009 U.S. Transforming Infrastructure and Transforming Applications Survey is an online survey of 300 SMBs in the U.S. The type of questions asked include: What is your deployment status? What is your purchase plans?
What barriers/challenges to adoption? What motivates you to deploy?
What factors impact your decision to deploy a technology and select a supplier?
Jun. 15, 2009 | Survey | by Steve Hilton
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Day 3 of the Summit is underway with Cisco small business announcements. Want to see the video I produced and catch the vibes from the Summit?...
June 4, 2009 | Blog | by Steve Hilton
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Greetings from Cisco Partner Summit 2009 from Boston, Massachusetts. Boston is home of the Red Sox, Boston clam chowdah and John F. Kennedy. With beautiful weather today it s a fitting location for Cisco s announcement of 6 new architectures....
June 3, 2009 | Blog | by Steve Hilton
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The Yankee Group Anywhere Enterprise--SMB: 2009 U.S. Transforming Infrastructure and Transforming Applications Survey is an online survey of 300 SMBs in the U.S. The type of questions asked include: What is your deployment status? What is your purchase plans?
What barriers/challenges to adoption? What motivates you to deploy?
What factors impact your decision to deploy a technology and select a supplier?
Apr. 29, 2009 | Survey | by Steve Hilton | CO-AUTHORS: Joshua Holbrook, Sheryl Kingstone, Phil Hochmuth, Agatha Poon
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Verizon Wireless announced, or more aptly reminded small businesses that it has 2,500 retail stores just waiting to take care of their needs with special trained staff and resources . My SMB sensitivities make me pause: I m not sure what to make of this reminder....
April 6, 2009 | Blog | by Steve Hilton
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The Global Enterprise forecast contains all forecasts for all countries for services to enterprises across fixed-line and mobile sectors. Look out too for monitors of wireless carriers in each of the four regions and broadband products.
Mar. 30, 2009 | Data Module | by Steve Hilton | CO-AUTHORS: Agatha Poon, Andy Castonguay, Camille Mendler, Declan Lonergan, Joshua Holbrook, Eugene Signorini, Philip Marshall, Wally Swain
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To scale to size efficiently, the M2M ecosystem needs to adopt the IT industry's tactics of supply-chain consolidation and channel empowerment from 20 to 30 years ago. If they do so, technology vendors stand to hit the jackpot in a world where almost all can win.
Mar. 27, 2009 | Report | by Steve Hilton
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This Yankee Group Link Data product highlights trends in the North American market for enterprise fixed-line and mobile communications services.
Mar. 25, 2009 | Data Module | by Steve Hilton | CO-AUTHORS: Eugene Signorini, Joshua Holbrook
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Get a corporate plan from an enterprise-savvy carrier and stop reimbursing individual-liable cell phone bills. An average 125-person U.S.-based SMB will save $96,000 or 47 percent in the first year (51 percent over three years), yielding a six-month payback period while providing better applications.
Mar. 18, 2009 | Report | by Jeffrey Breen | CO-AUTHORS: Steve Hilton
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Without these technologies, VSBs will falter in a ubiquitously connected world. What are the top mobility needs of VSBs and market messaging that will strike them squarely
Feb. 27, 2009 | Report | by Jeffrey Breen | CO-AUTHORS: Steve Hilton
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By 2013, Yankee Group believes Cisco could garner 25 to 30 percent of U.S.$15.9 billion SMB market share. SMB channel partners need to align with Cisco segments, add certifications and use collaboration tools to meet the needs of an evolving SMB market.
Feb. 17, 2009 | Report | by Steve Hilton
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The Yankee Group Anywhere Enterprise-Large: 2008 Canadian IT and Managed Services Survey gives enterprises and service providers insight into the drivers of and inhibitors to managed and outsourced services. Additionally, the survey examines the emerging areas of managed and outsourced services, specifically around software as a service (SaaS), offshore outsourcing and framework certifications.
Jan. 2, 2009 | Survey | by Steve Hilton
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The Yankee Group Anywhere Enterprise-Large: 2008 Canadian IT and Managed Services Survey gives enterprises and service providers insight into the drivers of and inhibitors to managed and outsourced services. Additionally, the survey examines the emerging areas of managed and outsourced services, specifically around software as a service (SaaS), offshore outsourcing and framework certifications.
Jan. 2, 2009 | Survey Executive Summary | by Steve Hilton
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SMBs are using multifaceted approaches to address their day-to-day IT challenges, including smart phone technology and managed mobility solutions, as they also weather uncertain economic times and tackle environmental issues.
Jan. 2, 2009 | Survey | by Steve Hilton
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SMBs are using multifaceted approaches to address their day-to-day IT challenges, including smart phone technology and managed mobility solutions, as they also weather uncertain economic times and tackle environmental issues.
Jan. 2, 2009 | Survey Executive Summary | by Steve Hilton
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The Yankee Group Anywhere Enterprise-Small and Medium: 2008 U.S. Mobility and Business Applications Survey provides an in-depth view of the use of enterprise applications and their evolution to new delivery models and mobility access.
Dec. 31, 2008 | Survey | by Steve Hilton
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The Yankee Group Anywhere Enterprise-Small and Medium: 2008 U.S. Mobility and Business Applications Survey provides an in-depth view of the use of enterprise applications and their evolution to new delivery models and mobility access.
Dec. 31, 2008 | Survey Executive Summary | by Steve Hilton
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The Yankee Group Anywhere Enterprise-Large: 2008 U.S. IT and Managed Services Survey provides deep insight into the managed services and outsourcing markets.
Dec. 31, 2008 | Survey | by Steve Hilton
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The Yankee Group Anywhere Enterprise-Large: 2008 U.S. IT and Managed Services Survey provides deep insight into the managed services and outsourcing markets.
Dec. 31, 2008 | Survey Executive Summary | by Steve Hilton
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As SMBs continue to adopt smart phone technology and mobile-enabled applications, they should adopt managed mobility solutions.
Dec. 30, 2008 | Survey | by Steve Hilton
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As SMBs continue to adopt smart phone technology and mobile-enabled applications, they should adopt managed mobility solutions.
Dec. 30, 2008 | Survey Executive Summary | by Steve Hilton
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Wireless service providers and vendors must stop treating their indirect channel like scullery maids. Leaders in the wireless service provider and vendor community must take the first steps to win back the trust of the channel.
Dec. 22, 2008 | Note | by Steve Hilton
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Our 2009 SME research will focus on the economic strategy, sociocultural changes and requisite technologies SMEs will need to succeed in a connected, collaborative, globalizing world.
Dec. 18, 2008 | Report | by Steve Hilton
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In this forecast, Yankee Group highlights global trends in the market for business wireline and wireless communications services and summarizes the major differences for each region's outlook.
Dec. 18, 2008 | Data Module | by Steve Hilton | CO-AUTHORS: Agatha Poon, Andy Castonguay, Camille Mendler, Declan Lonergan, Joshua Holbrook, Eugene Signorini, Philip Marshall, Wally Swain, Felipe Estrada
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Demand for broadband, Internet access and IP VPN services will drive most of the growth. We expect enterprise convergence, VoIP and the adoption of carrier-based IP VPNs to drive the market.
Dec. 17, 2008 | Data Module | by Steve Hilton | CO-AUTHORS: Andy Castonguay, Eugene Signorini, Joshua Holbrook
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The Global Enterprise forecast contains all forecasts for all countries for services to enterprises across fixed-line and mobile sectors. Look out too for monitors of wireless carriers in each of the four regions and broadband products.
Oct. 30, 2008 | Data Module | by Steve Hilton | CO-AUTHORS: Agatha Poon, Andy Castonguay, Camille Mendler, Declan Lonergan, John Jackson, Joshua Holbrook, Eugene Signorini, Nathan Dyer, Philip Marshall, Wally Swain, Felipe Estrada
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South Africa is the leading outsourcing destination in the African region and is likely to remain so, but it is struggling with power issues and other challenges as it seeks to compete with India.
Oct. 21, 2008 | Report | by Steve Hilton | CO-AUTHORS: Tony Marson, Mindy Blodgett
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Yankee Group highlights trends in the North American market for enterprise fixed-line and mobile communications services.
Oct. 9, 2008 | Data Module | by Steve Hilton | CO-AUTHORS: Andy Castonguay, Eugene Signorini, John Jackson, Joshua Holbrook, Nathan Dyer, Philip Marshall
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Ask Steve now appears in five industry publications read by all areas of the SMB ecosystem--vendors, service providers, channel partners and SMB end users. In this Yankee Group Note, Steve continues to tackle questions from all realms of the SMB world.
Aug. 5, 2008 | Note | by Steve Hilton
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In this forecast, Yankee Group highlights global trends in the market for business wireline and wireless communications services and summarizes the major differences for each region's outlook.
Jul. 14, 2008 | Data Module | by Steve Hilton | CO-AUTHORS: Agatha Poon, Andy Castonguay, Camille Mendler, Declan Lonergan, Jennifer Simpson, Jill Aldort, John Jackson, Joshua Holbrook, Eugene Signorini, Nathan Dyer, Philip Marshall, Tony Marson, Wally Swain, Felipe Estrada
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Demand for broadband, internet access and IP VPN services will drive most of the growth. We expect enterprise convergence, VoIP and the adoption of carrier-based IP VPNs to drive the market.
Jul. 8, 2008 | Data Module | by Steve Hilton | CO-AUTHORS: Andy Castonguay, Eugene Signorini, Jennifer Simpson, Jill Aldort, John Jackson, Joshua Holbrook, Nathan Dyer, Philip Marshall
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Vendor financing--a solutions-oriented approach--will continue to grow as it increases deal size, creates stronger relationships between selling partners and customers, and elevates the dialogue between partner and customer.
Jun. 24, 2008 | Note | by Steve Hilton
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For the digital home to evolve properly, a number of steps will occur with winners and losers at the conclusion of each step.
Apr. 23, 2008 | Report | by Joshua Martin | CO-AUTHORS: Vince Vittore, Steve Hilton
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The Global Enterprise forecast contains all forecasts for all countries for services to enterprises across fixed-line and mobile sectors. Look out too for monitors of wireless carriers in each of the four regions and broadband products.
Apr. 23, 2008 | Data Module | by Steve Hilton | CO-AUTHORS: Agatha Poon, Eugene Signorini, Wally Swain, Sandra Palumbo, John Jackson, Nathan Dyer, Joshua Holbrook, Philip Marshall, Declan Lonergan, Camille Mendler, Andy Castonguay, Jill Aldort, Jennifer Simpson, Felipe Estrada, Tony Marson
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North America forecasts of enterprise services segmented by Activity and by Technology across mobile and fixed-line services. Before 2008, this file included a monitor of wireless companies in the space, but now you should look out for a separate file.
Apr. 22, 2008 | Data Module | by Steve Hilton | CO-AUTHORS: Andy Castonguay, Philip Marshall, John Jackson, Joshua Holbrook, Jill Aldort, Jennifer Simpson, Eugene Signorini, Sandra Palumbo, Nathan Dyer
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Canadian mobile operators/carriers can capture SMB market share with FMC solutions tailored to smart phones--but the industry needs to stop calling it "FMC."
Apr. 1, 2008 | Note | by Steve Hilton | CO-AUTHORS: Agatha Poon