http://www.yankeegroup.com Yankee Group RSS Feed http://www.yankeegroup.com/images/yg_logo.gif http://www.yankeegroup.com http://www.yankeegroup.com/ResearchDocument.do?id=60417 Huawei's 2013 Global Analyst Summit delivered a comprehensive look at the company's vision, strategy and portfolio. The company's goal of becoming a trusted partner for its many service provider customers will solidify an already strong position in the market. Its four-pronged plan of attack will center around the cloud, software defined networking (SDN), customer experience and additional mobile broadband performance. Fri, 17 May 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60417 2013-05-17T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60426 What a difference a year has made to BlackBerry: CEO Thorsten Heins has rebuilt its executive team, delivered on a completely new product plan, returned the company to profitability and expanded its vision to become a multiplatform player. We believe that its new QWERTY keyboard products, especially the new low-cost Q5, will allow the company to grow again and firmly establish it as the third big smartphone ecosystem. Wed, 15 May 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60426 2013-05-15T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60370 As mobile devices proliferate, companies are beginning to realize there's a new way to interact with consumers: offering free digital content in exchange for their time and data. Brands have leveraged freebies to entice consumers into engagement for decades, but this form of 21st-century bartering may prove more powerful than any before it. Best of all, device owners are willing to participate in this exchange, presenting marketers with a highly lucrative opportunity. Tue, 14 May 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60370 2013-05-14T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60323 The largest actors within the mobility ecosystem are formulating the machine-to-machine (M2M) competencies required to maximize profit potential. Yankee Group foresees a period of dramatic shake-out as the industry pioneers cede the way to larger, more fully capable players. Global mobile operators and IT brands will need to embrace a deal-making stance of dynamic flexibility to maximize profit potential, leading projects or serving as tactical enablement as customers require. Fri, 10 May 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60323 2013-05-10T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60393 Yankee Group shares analyst insights on industry news daily in our free Mobile Now e-newsletter. Our Directions reports review the insights from the past month and provide an overview of the trends we see emerging in the space. The mobile applications and cloud ecosystem certainly heated up in April, with a raft of interesting and important announcements. Mobile cloud momentum, enterprise vendors intensifying their mobility focus and mobile CRM all fell at the top of the bill. Mon, 06 May 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60393 2013-05-06T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60396 Yankee Group shares analyst insights on industry news daily in our free Mobile Now e-newsletter. Our Directions reports review the insights from the past month and provide an overview of the trends we see emerging in the space. In April, the mobile and connected devices space continued to witness the fight for the No. 3 spot in the ecosystem. While BlackBerry made strides to that end with the initial releases of Q10, Firefox OS showed the competition hasn't quite been decided yet. Mon, 06 May 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60396 2013-05-06T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60399 Yankee Group shares analyst insights on industry news daily in our free Mobile Now e-newsletter. Our Directions reports review the insights from the past month and provide an overview of the trends we see emerging in the space. Mobile network operators (MNOs) continue to make headlines. In April, the T-Mobile/MetroPCS deal finally came to a close, but Dish Network jumped into the fray with an unsolicited bid for Sprint. Mon, 06 May 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60399 2013-05-06T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60401 Yankee Group shares analyst insights on industry news daily in our free Mobile Now e-newsletter. Our Directions reports review the insights from the past month and provide an overview of the trends we see emerging in the space. In April, the mobile broadband market focused heavily on consolidation, from vendors to carriers, as well as the importance of remaining aggressive in the 4G market. Mon, 06 May 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60401 2013-05-06T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60404 Yankee Group shares analyst insights on industry news daily in our free Mobile Now e-newsletter. Our Directions reports review the insights from the past month and provide an overview of the trends we see emerging in the space. Mobile is resetting the parameters of demand generation, payments and loyalty. Retailers are at the cutting edge and dominated headlines in April. Social networks and operators are also looking to stake out positions for the mobile marketing and commerce revolution. Mon, 06 May 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60404 2013-05-06T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60366 Mobile users' demand for rich, IP-based communications is reflected in the growing success of over-the-top (OTT) services such as KakaoTalk, Kik Messenger, Viber and WhatsApp. Mobile network operators (MNOs) must respond to this changing marketplace. They can introduce their own OTT services, but they should also build on the ubiquity and popularity of SMS by introducing Rich Communication Services (RCS) that deliver tangible benefits for end-users. This includes reach, simplicity, functionality and security. Tue, 30 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60366 2013-04-30T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60321 Samsung's Radio City Music Hall launch of its Galaxy S IV smartphone made good headlines, but consumer buying data shows that at the checkout counter, Apple continues to eat Samsung's lunch. Apple's "black hole" ecosystem captures subscribers who never leave, while Android smartphones are losing one out of every six customers to other manufacturers. These trends will drive Apple ownership well past Android ownership by 2015 and will reinforce Apple's dominance in tablets as well. Thu, 25 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60321 2013-04-25T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60195 Mobile social advertising is winning over marketers in key verticals, but few big brands will advertise their businesses solely on Facebook. Although two-thirds of smartphone owners are clicking into social networks on mobile devices, a heavy age bias compromises social’s mass media claims. Brands will give mobile social advertising a serious part, but in a supporting role. Mon, 22 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60195 2013-04-22T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60363 With bids from SoftBank and now Dish Network before it, Sprint faces the biggest decisions of its corporate life--selecting not only which deal to take but which parent gives it the greatest chance for success. A relatively clean cash injection from SoftBank--coupled with a spectrum boost from Clearwire--sets it up as a mobile operator to contend with. On the other hand, a Dish-Sprint combo attacking the mobile data and video markets represents a bold, but risky, path forward. Mon, 15 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60363 2013-04-15T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60246 The Mobile and Connected Devices Forecast & Monitor forecasts e-readers, tablets, M2M; sales of mobile devices by feature, technology and technical components, average selling price; and tracks mobile vendors across 60 countries and all four regions globally. Thu, 11 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60246 2013-04-11T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60186 Recent Yankee Group survey data shows that mobile operators are still lacking when it comes to customer satisfaction, loyalty, likelihood to recommend and Net Promoter Score (NPS). While some operators such as U.S. Cellular have shown improvements, others such as AT&T are still faltering. To increase retention and win new customers, mobile operators must focus on improving the experience across brand, products and services, delivery and operations, and—most importantly—channel. Tue, 09 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60186 2013-04-09T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60350 The Yankee Group 2013 US Mobile Broadband Survey is an online methodology of nearly 16,000 consumers, 4,000 employees and 2,000 IT decision makers over the year, that examines respondents' experience and interest in mobile broadband. Mon, 08 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60350 2013-04-08T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60348 The Yankee Group 2013 US Mobile Apps and Cloud Survey is an online methodology of nearly 16,000 consumers, 4,000 employees and 2,000 IT decision makers over the year, that examines respondents' experience and interest in Mobile Apps and Cloud. Mon, 08 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60348 2013-04-08T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60346 The Yankee Group 2013 US Connected Devices Survey is an online methodology of nearly 16,000 consumers, 4,000 employees and 2,000 IT decision makers over the year, that examines respondents' experience and interest in connected devices. Mon, 08 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60346 2013-04-08T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60354 The Yankee Group 2013 US Mobile Money Survey is an online methodology of nearly 16,000 consumers, 4,000 employees and 2,000 IT decision makers over the year, that examines respondents' experience and interest in mobile money. Mon, 08 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60354 2013-04-08T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60352 The Yankee Group 2013 US Mobile Leadership Survey is an online methodology of nearly 16,000 consumers, 4,000 employees and 2,000 IT decision makers over the year, that examines respondents' experience and interest in Mobile Leadership. Mon, 08 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60352 2013-04-08T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60202 As the frequency and popularity of mobile payments continue to grow, so too will the amount of interest they garner from fraudsters. The threat of a large-scale attack is becoming increasingly likely, highlighting the importance of mobile payment authentication and security as a first line of defense. To thwart instances of fraud, a firm understanding of how to leverage mobile to mitigate risk during transactions will be paramount to customer security and organizational success. Mon, 08 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60202 2013-04-08T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60344 Cisco's acquisition of Ubiquisys smartly fills an important expertise gap in its service provider mobility competence set. The acquisition supplies an experienced small cell technology team and a proven software system widely in use around the globe. But the move does not make Cisco a macrocellular company, and it will have to fight for the right to play a role in operator networks supplied by hyper-competitive suppliers such as Ericsson, Nokia Siemens Networks, Huawei and Alcatel-Lucent. Fri, 05 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60344 2013-04-05T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60329 Yankee Group shares analyst insights on industry news daily in our free Mobile Now e-newsletter. Our Directions reports review the insights from the past month and provide an overview of the trends we see emerging in the space. The applications and cloud landscape is at the heart of innovation in the mobile ecosystem as companies look to leverage technologies for transformative customer-facing and internal business gain. However, the level and pace of innovation belies a still-nascent landscape of technical solutions and demand- and supply-side business models to capitalize on these changes. All companies involved need best practice guidelines to help them navigate the challenges preventing them from gaining the right return on mobility. Thu, 04 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60329 2013-04-04T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60332 Yankee Group shares analyst insights on industry news daily in our free Mobile Now e-newsletter. Our Directions reports review the insights from the past month and provide an overview of the trends we see emerging in the space. In March, T-Mobile was the major newsmaker in Mobile Leadership with announcements on strategy, network and devices. In the U.S., M&A was the hot topic for the month, while mobile OS dominance made waves around the globe. Thu, 04 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60332 2013-04-04T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60335 Yankee Group shares analyst insights on industry news daily in our free Mobile Now e-newsletter. Our Directions reports review the insights from the past month and provide an overview of the trends we see emerging in the space. During March, several of the key developments in the global mobile broadband market highlighted the need for mobile network operators (MNOs) to carefully balance consolidation with innovation. As mobile markets mature, MNOs must strive for greater efficiency in everything they do, but this cannot come at the expense of innovation. Thu, 04 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60335 2013-04-04T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60339 Yankee Group shares analyst insights on industry news daily in our free Mobile Now e-newsletter. Our Directions reports review the insights from the past month and provide an overview of the trends we see emerging in the space. In March, we saw mobile device makers preparing to refresh products while operators looked to the promise of machine-to-machine (M2M) deployments--though they’re still waiting for their killer app. Thu, 04 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60339 2013-04-04T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60129 Yankee Group shares analyst insights on industry news daily in our free Mobile Now e-newsletter. Our Directions reports review the insights from the past month and provide an overview of the trends we see emerging in the space. The mobile money news cycle slowed a bit during the month of March, as no groundbreaking or industry changing announcements were made. But that's not to say it was altogether quiet, as the likes of Samsung, Visa, Wal-Mart and others still made headlines. Thu, 04 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60129 2013-04-04T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60156 In 2012, mobility escalated onto the C-level executive agenda as companies began to think about how to leverage it more strategically. Correspondingly, innovation in the vendor and service provider marketplace is heating up and promises to be one of the most hotly contested of all enterprise software markets in 2013. Tue, 02 Apr 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60156 2013-04-02T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60233 The Global Mobile Forecast contains forecast information across consumer and enterprise mobile segments, featuring detailed consumer and enterprise apps segmentations. Thu, 28 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60233 2013-03-28T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60232 The Global Enterprise Mobile Forecast highlights global trends in the market for business wireless communications services and summarizes the major differences for each region's outlook. Thu, 28 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60232 2013-03-28T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60231 The Global Consumer Mobile Forecast features top-line figures on global consumer spending that hide many differences among market segments and regions. Thu, 28 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60231 2013-03-28T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60297 It was clear at IWCE 2013 that public safety LTE in the U.S. is moving more slowly than many would like. But public officials must realize the scope of the effort is massive, and establishing a robust foundation coupled with sustainable funding is essential for long-term success. In the meantime, application and device innovation needs to progress and leverage the excellent service provider LTE networks available around the U.S. today. Thu, 28 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60297 2013-03-28T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60305 Oracle's proposed acquisition of Tekelec, combined with its pending acquisition of Acme Packet and the statements made by CEO Larry Ellison in Oracle's March earnings call, shows that the company is not just dabbling in the service provider market. It will compete aggressively against system vendors that have supplied the service provider space for the better part of a century. Thu, 28 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60305 2013-03-28T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60244 The Mobile Apps and Cloud Forecast provides a forecast of consumer and enterprise cloud users and applications, as well as consumer and enterprise application users and downloads, and app store and digital advertising revenue across 60 countries, giving mobile operators and application and cloud vendors insight into this growing segment. Thu, 28 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60244 2013-03-28T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60245 The Mobile Money Forecast provides a forecast of transaction and revenue details for a variety of mobile transaction offerings, giving mobile operators and application vendors insight into this growing segment. Thu, 28 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60245 2013-03-28T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=59957 The Mobile Broadband Forecast breaks out total mobile registered lines, including cellular connected tablets, PCs and M2M lines, and provides mobile blended monthly ARPU and total mobile service revenue to give mobile operators and application vendors insight into this growing segment. Thu, 28 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=59957 2013-03-28T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60241 The North American Consumer Mobile Forecast provides an understanding of consumers in North America. It includes forecasts of consumer mobile services, devices and mobile apps. Wed, 27 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60241 2013-03-27T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60242 The North America Enterprise Mobile Forecast highlights trends in the North American market for enterprise mobile communications services. Wed, 27 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60242 2013-03-27T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60243 The North America Mobile Forecast includes users, ARPU and revenue summaries segmented by prepaid and postpaid; it also has voice/data segmentations and technology splits including handset sales. Wed, 27 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60243 2013-03-27T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60234 The Latin America Consumer Mobile Forecast identifies how mobile operators across the region are focusing on data services. Wed, 27 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60234 2013-03-27T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60235 The Latin America Enterprise Mobile Forecast assumes that business mobile lines are related to total employment, which increases if economic growth exceeds population growth. Wed, 27 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60235 2013-03-27T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60236 The Latin America Mobile Forecast includes users, ARPU and revenue summaries, segmented prepaid and postpaid; with voice/data segmentations and technology splits including handset sales. Wed, 27 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60236 2013-03-27T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60228 The EMEA Consumer Mobile Forecast identifies how pricing pressure has been mounting as mobile operators sought to convert new subscribers with a range of lower priced packages and data bundles. Wed, 27 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60228 2013-03-27T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60229 The EMEA Enterprise Mobile Forecast identifies the growth in the business mobile market. Businesses want better and more efficient connectivity options both to and within the expanded EU. Wed, 27 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60229 2013-03-27T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60230 The EMEA Mobile Forecast estimates the current number of mobile users split by prepaid and postpaid; penetration rate; mobile service revenue split by voice and data; and users and handset figures split by technology. Wed, 27 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60230 2013-03-27T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60295 T-Mobile deserves big props for crafting a creative comeback strategy that drives its infrastructure, service, device and brand stories into the future under the "uncarrier" banner. Its launch captured press and customer attention. But now comes the hard part: turning customer interest into sales and building a monetization engine that delivers growth. Wed, 27 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60295 2013-03-27T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60225 The Asia-Pacific Consumer Mobile Forecast examines consumer behavior for wireless services. Wed, 27 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60225 2013-03-27T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60226 The Asia-Pacific Enterprise Mobile Forecast provides an aggregate Asia-Pacific rollup, as well as country-specific forecasts for a number of key markets such as Australia, China, Hong Kong, India, Japan, the Philippines and South Korea. Wed, 27 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60226 2013-03-27T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60227 The Asia-Pacific Mobile Forecast comprises emerging markets with immense potential, and highly advanced mobile markets that are at the forefront of mobile data services. Wed, 27 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60227 2013-03-27T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60041 Though data ARPU continues to grow, total ARPU is essentially flat in most Latin American countries, which means voice ARPU is declining. Only Mexico and Colombia have seen lower nominal revenues, but in real terms (accounting for inflation), all countries' voice revenues have fallen. If operators cannot resist the temptation to compete on price, the only solution is to grow data revenues even faster by encouraging the adoption of smart devices. Mon, 25 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60041 2013-03-25T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60271 The Yankee Group 2013 US Consumer Survey is a quarterly sampling of 4,000 consumers aged 13 and over that focuses on consumer behavior regarding mobile services, devices, and content. It Investigates the connectivity and devices consumers buy, as well as their planned activities and intentions around five major themes: connectivity services, customer satisfaction and experience, connected devices, mobile apps and content, and mobile transactions and activities. Because each of the quarterly waves is fielded independently to different consumers, the 2013 US Consumer Survey amasses a total of 16,000 respondents throughout the year, making it one of the largest surveys of mobile consumer behavior in the United States. Fri, 22 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60271 2013-03-22T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60283 The Yankee Group 2013 US Enterprise Mobility: Employee Survey, March, is an online survey of nearly 4,000 workers in the U.S. The type of questions asked include: What are your changing work habits and level of mobility? What is your level of productivity at different work locations (office vs. remote vs. on-the-go)? What technologies are critical to keeping you productive? How do you use your own devices and (consumer) tools? What is your IT department’s policy? Fri, 22 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60283 2013-03-22T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60287 The 2013 US Enterprise Mobility: IT Decision-Maker Survey is an online survey of nearly 2,000 enterprises in the U.S. The type of questions asked include: What is your deployment status? What are your purchase plans? What are your barriers/challenges to adoption? What motivates you to deploy? What factors impact your decision to deploy a technology and to select a supplier? How satisfied are you with your wireless voice and data carriers? Do you consider switching? Why? Fri, 22 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60287 2013-03-22T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60183 Apple's iPad and Samsung's Galaxy Tabs dominate enterprise tablet ownership today. However, IT decision-makers expect to buy Google's Nexus tablets running Android and Windows 8 tablets, including Microsoft's Surface Pro, to diversify their tablet portfolios. Regardless of which devices companies choose, Yankee Group sees tablets creating a positive return on mobility (RoM) for businesses. Thu, 21 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60183 2013-03-21T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60237 The Asia-Pacific Mobile Carrier Monitor offers unprecedented comparability between operators, as this is the most dynamic region for mobile activity. Wed, 20 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60237 2013-03-20T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60238 The EMEA Mobile Carrier Monitor tracks and updates quarterly KPIs of mobile operators when information becomes available. The monitor covers 74 operators in 33 countries across Eastern Europe, Western Europe, Middle East and Africa. Wed, 20 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60238 2013-03-20T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60168 When it comes to successfully marketing 4G/LTE, language matters. Unless mobile network operators (MNOs) can convince the mass market to migrate to 4G in a reasonable timeframe, operators will struggle to make a return on their spectrum and network investments. In this report we assess 4G marketing communications strategies from some leading European players, and we find frequent references to enhanced network speed and video. Mon, 18 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60168 2013-03-18T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60239 The Latin America Mobile Carrier Monitor tracks wireless operators across the region for KPI and normalizes this data to ensure comparability. Fri, 15 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60239 2013-03-15T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60240 The North America Mobile Carrier Monitor follows the fortunes of the largest carriers in the region. Data revenue is picking up just in time to preserve upward momentum in the industry. Fri, 15 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60240 2013-03-15T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60221 Mobile World Congress (MWC) delivered a healthy dose of operator and vendor announcements that provided an excellent snapshot of the status of the mobile infrastructure market today. Standout trends at this year's event were network virtualization coming to the radio access network (RAN), small cell maturity and macrocellular evolution. Wed, 13 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60221 2013-03-13T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60211 SAS' Global Analyst Forum 2013 highlighted trends within big data, cloud and advanced analytics. The company's upcoming releases demonstrated at the event will focus on critical areas including in-memory technologies to improve speed to data delivery, analytics designed to improve proactive insight and user interface redesign to create an integrated experience. Mon, 11 Mar 2013 05:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60211 2013-03-11T05:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60213 Once again this year, tens of thousands of attendees and hundreds of exhibitors descended on Barcelona for Mobile World Congress (MWC), the largest mobility show in the world. In 2013, it was clear that those who attended MWC are concerning themselves with pushing mobility to the next stage--whether with high-speed networks, the best possible customer experience, innovations in machine-to-machine (M2M) or ways to manage the explosion of enterprise mobility. Fri, 08 Mar 2013 06:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60213 2013-03-08T06:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=59916 Cloud service providers offering mobile backend as a service (MBaaS) are emerging with a raft of cloud-based backend integration capabilities. These mobile cloud services provide a new blueprint for mobile application development, shifting the traditional paradigm while offering significant opportunities to companies to overcome traditional application obstacles and accelerate application innovation. Thu, 07 Mar 2013 06:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=59916 2013-03-07T06:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60047 The first five years of the app era provided limited returns for operators. In the second wave of app usage, operators should use apps to transform the interactions between their core business units and customers. Mobile operators are also uniquely positioned to influence the future evolution of key enabling technologies for mobile application development. Thu, 07 Mar 2013 06:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60047 2013-03-07T06:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60019 From leading AT&T's groundbreaking iPhone deal to launching new businesses such as Emerging Devices and Digital Life, AT&T's Glenn Lurie is helping the operator find its path to mobile success. Learn how he helps drive "big company" innovation and hunts for the next big mobile opportunities in this Mobile Leadership Executive Insight Q&A. Thu, 28 Feb 2013 06:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60019 2013-02-28T06:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60034 Banks have an untapped revenue opportunity in their mobile channel and it's knocking at their back door. Yankee Group's consumer survey shows that 39 percent of respondents utilized mobile banking in 2012, and certain demographics are willing to pay for select mobile banking features. To capitalize on this opportunity, banks must tastefully administer fees by gaining an understanding of the price customers put on convenience. Thu, 28 Feb 2013 06:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60034 2013-02-28T06:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=59909 Mobile payments are the darling of the tech media at the moment, but with so much hype, real insight can only come from the innovators who are shaping this new industry. This report gathers perspectives from 10 companies that are at the cutting edge of the new wave in payments, providing directional clarity for the way the industry can be expected to evolve--not just relating to mobile payments, but in terms of the way that we will pay for goods and services overall. Wed, 27 Feb 2013 06:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=59909 2013-02-27T06:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60159 Despite slow initial uptake, there will be 136 million active LTE connections in Western Europe by the end of 2016, representing almost a quarter of all mobile lines in the region. This growth will be driven by improvements in 4G service availability and consumer awareness, wider handset support and price reductions caused by heightened competition between mobile network operators (MNOs). European MNOs must ensure adoption takes off through aggressive product marketing, but they must also be careful to set realistic network performance expectations. Mon, 25 Feb 2013 06:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60159 2013-02-25T06:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=59901 New channels for mobile interactions between communications service providers (CSPs) and their customers have gained in popularity during the past two years. Mobile self-service is a win-win for both consumers and operators: It not only reduces the expense of customer service by shifting it to a lower-cost channel, but it also gives customers the personalized information they demand. In response, more CSPs should focus on mobile customer care through either the Web or a self-service app. Fri, 22 Feb 2013 06:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=59901 2013-02-22T06:00:00Z http://www.yankeegroup.com/ResearchDocument.do?id=60181 With companies looking to be less opportunistic and instead leverage mobility to greater strategic effect, they need to move beyond simply managing mobile assets. To accelerate business innovation, they should look to combine the best of enterprise mobility management (EMM) and cloud deployment by considering adopting an integrated mobile platform deployed as a service. Fri, 22 Feb 2013 06:00:00 GMT http://www.yankeegroup.com/ResearchDocument.do?id=60181 2013-02-22T06:00:00Z