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Yankee Group shares analyst insights on industry news daily in our free Mobile Now e-newsletter. Our Directions reports review the insights from the past month and provide an overview of the trends we see emerging in the space. The mobile money news cycle slowed a bit during the month of March, as no groundbreaking or industry changing announcements were made. But that's not to say it was altogether quiet, as the likes of Samsung, Visa, Wal-Mart and others still made headlines.
Apr. 4, 2013 | Report | by Sheryl Kingstone | CO-AUTHORS: Jordan McKee, Nick Holland
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Mobile payments are the darling of the tech media at the moment, but with so much hype, real insight can only come from the innovators who are shaping this new industry. This report gathers perspectives from 10 companies that are at the cutting edge of the new wave in payments, providing directional clarity for the way the industry can be expected to evolve--not just relating to mobile payments, but in terms of the way that we will pay for goods and services overall.
Feb. 27, 2013 | Report | by Nick Holland
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The Mobile Money Forecast provides a forecast of transaction and revenue details for a variety of mobile transaction offerings, giving mobile operators and application vendors insight into this growing segment.
Jan. 15, 2013 | Data Module | by Nick Holland
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The volatility marking the mobile industry is finally beginning to ease, and as the dust begins to settle, mobility's true winners--and losers--will slowly emerge across the entire ecosystem, from devices, to applications, networks and more. Now that many players know the hand they've been dealt, we see 2013 as the year when smart players place their bets and position themselves for long-term success.
Dec. 11, 2012 | Report | by Yankee Group | CO-AUTHORS: Declan Lonergan, Brian Partridge, Carl Howe, Chris Marsh, Jason Armitage, Ken Rehbehn, Nick Holland, Rich Karpinski, Sheryl Kingstone
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Yankee Group estimates the mobile money marketplace will account for U.S.$1 trillion in revenue worldwide by 2015. Players looking for a piece of this lucrative opportunity should focus on flexible solutions that aren't wedded to a single technology paradigm while keeping an eye on the future when NFC, retail data integration and connected devices will come to the fore.
Oct. 31, 2012 | Report | by Nick Holland | CO-AUTHORS: Sheryl Kingstone, Brian Partridge, Wally Swain
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Consumers have established relationships with banks and credit card networks, and these relationships provide a stepping stone to usage of mobile transactions services. Relationships with these entities could provide a fast track to success, but they may also prove to stifle innovation as traditional players struggle to maintain business as usual.
Oct. 11, 2012 | Report | by Nick Holland
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The Mobile Money Forecast provides a forecast of transaction and revenue details for a variety of mobile transaction offerings, giving mobile operators and application vendors insight into this growing segment.
Oct. 1, 2012 | Data Module | by Nick Holland
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The Mobile Money Forecast provides a forecast of transaction and revenue details for a variety of mobile transaction offerings, giving mobile operators and application vendors insight into this growing segment.
Oct. 1, 2012 | Data Module | by Nick Holland
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Mobile operators seem relatively reluctant to embrace carrier billing as a means of participating in physical-world payments, but with mobile money heating up, billing for physical goods and services to a mobile account may be one of their best opportunities. However, operators still have a way to go before they are ready to become a true means of physical-world payments like credit cards.
Aug. 21, 2012 | Report | by Nick Holland | CO-AUTHORS: Rich Karpinski
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The Mobile Money Forecast provides a forecast of transaction and revenue details for a variety of mobile transaction offerings, giving mobile operators and application vendors insight into this growing segment.
Jul. 5, 2012 | Data Module | by Nick Holland
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The physical/virtual divide has been breached by connected devices--traditional payment networks are now subject to new competition from previously online-only payment providers. With a diminished need for plastic cards in the physical world, there are a number of new entrants offering device- and cloud-based digital wallets that can circumvent the traditional card-based players--as well as, potentially, mobile operators.
Apr. 4, 2012 | Report | by Nick Holland
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The Mobile Money Forecast provides a forecast of transaction and revenue details for a variety of mobile transaction offerings, giving mobile operators and application vendors insight into this growing segment.
Apr. 4, 2012 | Data Module | by Nick Holland
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PayPal's significant step toward physical-world card payment acceptance is a shot across the bow for both traditional point-of-sale (PoS) hardware manufacturers and the swath of newcomers that have brought card acceptance to smartphones. One specific company, Square, is squarely in the crosshairs.
Mar. 15, 2012 | Report | by Nick Holland
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At this year's Mobile World Congress in Barcelona, announcements from operators, app developers, device makers and others in the mobile ecosystem underscored just how central mobility is becoming to consumers' everyday lives. Although the potential is great, tempering that optimism with a dose of reality--especially when it comes to the viability of the network--is just as important.
Mar. 9, 2012 | Report | by Declan Lonergan | CO-AUTHORS: Brian Partridge, Ken Rehbehn, Nick Holland, Sheryl Kingstone, Wally Swain
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The era of true mobility is dawning, with mobile permeating every aspect of our lives, from our automobiles to our social interactions to our games and our checkbooks. At this year's Mobile World Congress (MWC), the hottest strategies and technologies for devices, apps, services and networks will be those that ensure mobility remains profitable as it grows ever more integral.
Feb. 15, 2012 | Report | by Declan Lonergan | CO-AUTHORS: Brian Partridge, Eugene Signorini, Ken Rehbehn, Nick Holland, Sheryl Kingstone, Wally Swain
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The Mobile Money Forecast provides a forecast of transaction and revenue details for a variety of mobile transaction offerings, giving mobile operators and application vendors insight into this growing segment.
Jan. 4, 2012 | Data Module | by Nick Holland
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The world is in transition and in the year ahead, mobile will be both the protagonist and the subject of this instability. During the last five years, networks and the information they carry have plugged more than 2 billion new participants into the mobile economy. The winners in this landscape will be those players that can scale quickly and treat each user as a unique customer.
Dec. 6, 2011 | Report | by Yankee Group | CO-AUTHORS: Brian Partridge, Carl Howe, Chris Marsh, Declan Lonergan, Eugene Signorini, Ken Rehbehn, Nick Holland, Sandra Palumbo, Sheryl Kingstone, Vince Vittore, Jason Armitage, John Keough, Wally Swain
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QR codes are becoming the darling of marketing companies around the world. But are they here to stay or just an interim measure before other, more user-friendly technologies come of age? Yankee Group believes QR codes will be trumped by near field communications (NFC) solutions in terms of usability, security and capacity. However, NFC is far from prolific today, and we forecast QR codes will fill a necessary gap in the interim.
Nov. 22, 2011 | Report | by Nick Holland
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The Yankee Group 2011 US Mobile Money Survey is an online methodology of nearly 2,500 consumers and 1,000 enterprises that examines respondents' experience and interest in mobile transaction technologies. It investigates the mobile phone/smartphone choices consumers make as well as gauges consumer and enterprise interest in mobile banking, mobile payments, mobile commerce and mobile coupons.
Oct. 28, 2011 | Survey | by Nick Holland
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At next week's 4G World 2011 show in Chicago, attendees will hear about the latest and greatest innovations across the 4G ecosystem--everything from mobile cloud, VoLTE, M2M and next-gen networks and strategies to ensuring optimal 4G customer experience. Yankee Group cuts through the vendor noise to help attendees focus their time on the most important happenings at the event.
Oct. 20, 2011 | Report | by Brian Partridge | CO-AUTHORS: John Keough, Ken Rehbehn, Nick Holland, Sandra Palumbo, Sheryl Kingstone, Wally Swain
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The Mobile Money Forecast provides a forecast of transaction and revenue details for a variety of mobile transaction offerings, giving mobile operators and application vendors insight into this growing segment.
Oct. 3, 2011 | Data Module | by Nick Holland
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Smartphones are enabling new forms of payment acceptance for business owners, including the ability to accept credit and debit cards. Our research shows business are interested in the solutions and are actually using them for big ticket items. To be successful, however, merchants and vendors need to get on the same page in terms of transaction fees, fraud and hardware pricing.
Sep. 29, 2011 | Report | by Nick Holland
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The most recent press release from Isis, the payment conglomerate of ATT, T-Mobile and Verizon Wireless looks, on first pass, like a powerful statement of vendor support for the brand. It starts boldly......
September 27, 2011 | Blog | by Nick Holland
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Mobile payments are coming, and so is mobile payment fraud. However, the sky isn't falling yet and plenty of ways to control mobile payment security already exist. The challenge is making consumers understand their cash is in safe hands.
Aug. 24, 2011 | Report | by Nick Holland
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Acquiring Motorola for $12.5 billion will make Google's Android platform even more successful by giving Google a 17,000-patent war chest for patent battles, a standardized end-to-end mobile experience for Android users and a Google-controlled platform for mobile payments. However, Google's biggest challenge will be managing Android as an open platform while making devices for that platform--a feat no other technology company has previously achieved.
Aug. 15, 2011 | Report | by Carl Howe | CO-AUTHORS: Jason Armitage, Nick Holland, Denise Lund, Dmitriy Molchanov, Ken Rehbehn, Eugene Signorini, Wally Swain
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This post will carbon date me. When I was a teenager, I used to stay with a family in France during the Summer holidays....
August 9, 2011 | Blog | by Nick Holland
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The Mobile Money Forecast provides a forecast of transaction and revenue details for a variety of mobile transaction offerings, giving retail banks, payment networks, mobile operators, Trusted Service Managers (TSMs), mobile device manufacturers and others insight into this growing segment.
Jul. 15, 2011 | Data Module | by Nick Holland
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Today's announcement from Europe's "Big 5" MNOs ( Telefonica O2 , Vodafone , Deutsche Telecom , Telecom Italia and France Telecom Orange ) that they are going to create a common standard for NFC was, for me, very welcome news....
July 11, 2011 | Blog | by Nick Holland
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Yankee Group survey data shows banks and card networks will continue to play a strong role in mobile payment security and mobile payments in general. Merchants and operators should look beyond simple payments and focus more on mobile loyalty and rewards programs.
Jun. 22, 2011 | Report | by Nick Holland
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Provides a forecast of transaction and revenue details for a variety of mobile transaction offerings, giving mobile operators and application vendors insight into this growing segment.
Jun. 7, 2011 | Data Module | by Nick Holland
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Today Google, MasterCard, Citibank, Sprint and First Data announced Google Wallet, a collaborative effort to bring mobile payments to the masses. It's an important step for the mobile payment ecosystem....
May 26, 2011 | Blog | by Nick Holland
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Google Wallet signals the start of a totally new consumer experience in retail. While the venture in conjunction with MasterCard, Citi, Sprint and First Data trumps other NFC-based payment initiatives such as Isis, it's even more of a game-changer in advertising, where Google now has the potential to own location-based marketing.
May. 26, 2011 | Report | by Nick Holland
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The $4 trillion retailing business in the U.S. is being forever altered by smartphones. Retailers and companies that depend on retailing must have mobile Web sites and applications targeted at customer needs to remain relevant.
Apr. 14, 2011 | Report | by Tole Hart | CO-AUTHORS: Nick Holland
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Yesterday's callout by VeriFone of Square's fraud vulnerability was a clear move to discredit the company and its enabling technology, a magnetic stripe card reader that plugs into the audio port of mobile phones....
March 10, 2011 | Blog | by Nick Holland
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Mobile World Congress (MWC) 2011 may be considered a tipping point in the commercialization of NFC and, by association, a wide array of mobile transaction-related services. However, exhibiting at MWC and deploying in the world at large are vastly different. Consider MWC the canary in the coal mine for what may be in store in the next couple of years.
Mar. 10, 2011 | Report | by Nick Holland
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Looking ahead to next week's Mobile World Congress (MWC) in Barcelona, Yankee Group sees apps and devices grabbing the headlines once again. But MWC will also foster critical innovation in enterprise mobility, NFC and IMS, to name just a few. Meanwhile, the cold war between mobile network operators and over-the-top players will show no signs of thawing.
Feb. 9, 2011 | Report | by Declan Lonergan | CO-AUTHORS: Brian Partridge, Chris Nicoll, Chris Marsh, Wally Swain, Susan McNeice, Nick Holland, Jason Armitage, Jennifer Pigg, Ken Rehbehn
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Comparing consumer usage patterns from 2009 and 2010, we find U.S. consumers are actually using more mobile payment, mobile commerce, mobile banking and mobile couponing services today than in the past. However, when consumers are asked to pay for such services, the answer is still a resounding no.
Feb. 8, 2011 | Report | by Nick Holland
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Near field communications (NFC) has become the payment industry s darling the technology enables financial firms to send virtual credit/debit cards directly to consumers mobile phones in real time. But its true value proposition has yet to be realized....
January 25, 2011 | Blog | by Nick Holland
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The media rumor mill is positively frothing over regarding Google's potential move to become the next Visa or MasterCard. Did you know they've brought out a phone that has Nearly Far Combustion?...
January 5, 2011 | Blog | by Nick Holland
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Until recently, mobile security threats were largely theoretical. Market fundamentals and recent incidents suggest, however, that the honeymoon is over, and half the security vendors we surveyed say they expect the mobile threat level to be high in two years. To minimize data theft and fraud, as well as costly incident response, enterprises and operators must build their mobile security strategy now.
Dec. 20, 2010 | Report | by Ted Julian | CO-AUTHORS: Nick Holland
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I came across a statistic the other day that caused a fair amount of brow furrowing. According to a recurring Yankee Group survey conducted over the course of 2010, 38% of smartphone owners use their mobile device to compare prices and / or find product reviews while retail shopping....
December 14, 2010 | Blog | by Nick Holland
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Too much of the industry chatter around near field communications (NFC) focuses on its ability to supplement one's wallet with a card replacement capability, but the technology is so much more. NFC can enable an entirely new mobile interaction paradigm, providing a rich layer of interactivity in the physical world.
Nov. 15, 2010 | Report | by Nick Holland
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PayPal has done a stellar job of becoming an internationally recognized and trusted brand for online transactions....
November 1, 2010 | Blog | by Nick Holland
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Mobile commerce is rapidly on the rise, but as interest increases, so do security concerns. Vendors, financial firms and retailers must adopt appropriate and innovative security measures to attract the growing number of next-gen consumers,. Tokenization is one such technology?cost-efficient and successful, it?s begging for the industry?s attention.
Sep. 30, 2010 | Live Webinar | by Nick Holland | CO-AUTHORS: Ted Julian
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The ability to transact using a mobile device--whether to pay directly for goods and services or to interface with couponing, ticketing or other access systems--has been tantalizingly just out of reach. This is changing, however, and as m-transactions near reality, stakeholders need to work together to ensure wide-scale adoption.
Sep. 22, 2010 | Report | by Nick Holland
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I have the strangest sense of deja vu all over again. Today, Verizon, ATT and T-Mobile publicly announced a contactless payment consortium. It has no name, no CEO and no concrete details on cities of deployment, payment processor or, really much of anything. HOWEVER....
August 2, 2010 | Blog | by Nick Holland
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By replacing something of value (a credit card number) with something of no value (a random string of numbers), tokenization can bolster security and reduce compliance risk and expense. Though lack of standards and risk of vendor lock-in may hamper adoption, tokenization nonetheless shows promise not only for internal operations, but as a basis for revenue-generating services.
Aug. 2, 2010 | Report | by Ted Julian | CO-AUTHORS: Nick Holland
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Nice, France, is deploying near field communications (NFC) citywide, and Orange France expects to roll out the technology nationwide in 2011. The initiative solves two key NFC problems and offers a path to profitability for stakeholders in other regions considering the technology.
Jul. 21, 2010 | Report | by Nick Holland
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The spoken word is something that we very much take for granted. We typically start at about a year of age, and continue to do so for the next seventy years or so....
June 22, 2010 | Blog | by Nick Holland
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As a leading tech guru and industry thought leader (my modesty is what makes me perfect), I get to play with all the cool toys before they are unleashed on the public at large....
June 10, 2010 | Blog | by Nick Holland