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After security researcher Trevor Eckhart discovered that Carrier IQ?s device management software was in fact logging user keystrokes, the media storm quickly swept away the most important issue. Carriers?and especially consumers?want the best possible customer experience, and Carrier IQ?s software aims to do just that. Where it (and device vendors and carriers) erred was in their lack of transparency and failing to enable end-users to opt out of the service.
Dec. 7, 2011 | Report | by Sheryl Kingstone | CO-AUTHORS: Brian Partridge
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The world is in transition and in the year ahead, mobile will be both the protagonist and the subject of this instability. During the last five years, networks and the information they carry have plugged more than 2 billion new participants into the mobile economy. The winners in this landscape will be those players that can scale quickly and treat each user as a unique customer.
Dec. 6, 2011 | Report | by Yankee Group | CO-AUTHORS: Jason Armitage, Carl Howe, Sandra Palumbo, Vince Vittore, Declan Lonergan, Eugene Signorini, Ken Rehbehn, Chris Marsh, Sheryl Kingstone, Wally Swain, John Keough, Nick Holland, Brian Partridge
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Nokia Siemens Networks announced it is focusing its future investment in a smaller set of core business areas. Through this move, the company aims to boost its competitive edge and set a foundation for a profitable business going forward, but excellent execution and additional market trust is required for success.
Nov. 30, 2011 | Report | by Ken Rehbehn | CO-AUTHORS: Vince Vittore, Sheryl Kingstone, Brian Partridge
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CSP success or failure is dependent on delivering the best possible connected user experience. The LTE ecosystem is heading on a collision course with failure if it relies too long on circuit switched fallback for voice services over LTE.
Oct. 26, 2011 | Report | by Brian Partridge | CO-AUTHORS: Ken Rehbehn
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At next week's 4G World 2011 show in Chicago, attendees will hear about the latest and greatest innovations across the 4G ecosystem--everything from mobile cloud, VoLTE, M2M and next-gen networks and strategies to ensuring optimal 4G customer experience. Yankee Group cuts through the vendor noise to help attendees focus their time on the most important happenings at the event.
Oct. 20, 2011 | Report | by Brian Partridge | CO-AUTHORS: Sandra Palumbo, Ken Rehbehn, Sheryl Kingstone, Wally Swain, John Keough, Nick Holland
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The TopicView Billing & OSS presents forecasts at a regional level segmented by customer type, revenue category and 11 software categories.
Oct. 15, 2011 | Data Module | by Brian Partridge
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As network data traffic explodes due to increasing interest in online video, service providers face overburdened networks and degraded user experience. An investment in transparent caches can deliver quick ROI via significant capex and opex savings while improving users' quality of experience with online content, particularly video.
Aug. 23, 2011 | Report | by Brian Partridge | CO-AUTHORS: Terry Cudmore
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Amdocs last week announced its intention to acquire Bridgewater Systems. The buy gives Amdocs a needed customer experience component set, positions it to move aggressively in 4G wireless and locks up its North American Tier 1 presence--all at a very low price. Bridgewater gains expanded global sales and distribution capacity, immediate access to a long list of well-heeled customers and respite from the vagaries of smaller company revenue flow.
Jun. 20, 2011 | Report | by Susan McNeice | CO-AUTHORS: Jennifer Pigg, Brian Partridge
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Ericsson announced its agreement to acquire B/OSS software heavyweight Telcordia, putting the industry on notice it intends to drive more of the ecosystem business battle toward software and services and, in turn, put a greater emphasis on connected experience. Its portfolio isn't yet complete, but it just scored a major tactical win.
Jun. 15, 2011 | Report | by Susan McNeice | CO-AUTHORS: Jennifer Pigg, Ken Rehbehn, Sheryl Kingstone, Brian Partridge
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The advent of the mobile all-IP era is forcing operators to change how signaling is handled in mobile networks, and a new element, the policy exchange controller (PEC), will become a key requirement as networks scale. Operators should begin scoping out viable PEC vendors now to ensure policy/signaling issues don't derail their 4G future.
Jun. 8, 2011 | Report | by Brian Partridge | CO-AUTHORS: Jennifer Pigg
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Just back from two sunny days spent in Paris to attend the Technology Symposium hosted by Alcatel-Lucent (ALU) for industry analysts, financial analysts and press....
May 13, 2011 | Blog | by Brian Partridge
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Telecommunications-related capital spending will grow by approximately 2.9 percent in 2011 as the global economy continues its recovery and a new cycle of capital investment begins to support demand for fixed and mobile broadband services. To meet demand, network owners must focus on scale and coverage for broadband networks while preparing their network for the challenging transition from voice- to data-centric business models.
May. 12, 2011 | Report | by Brian Partridge | CO-AUTHORS: Terry Cudmore
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Today's mobile network operators (MNOs) are not fully monetizing their unique network, IT and data assets. To unlock new revenue, the entire mobile ecosystem must work more efficiently. The mobile cloud provides an opportunity for the entire mobile ecosystem to benefit.
Apr. 4, 2011 | Report | by Brian Partridge
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When I started my analyst career nearly six years ago, the IMS hype machine was running at full speed. IMS was going to be the silver bullet for all that ailed the telecom industry. Need new killer applications? IMS. Need to replace the PSTN? No problem, IMS....
March 24, 2011 | Blog | by Brian Partridge
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Just back from San Francisco, where I attended the 2011 HP Summit. I was eager to understand HP s rebooted strategic mission in the communications and media sector after five months with new chief, Leo Apotheker, at the helm....
March 20, 2011 | Blog | by Brian Partridge
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The Wholesale Applications Community (WAC) has made surprising progress in its first 12 months. In order for WAC to maintain long-term relevance, the entire WAC ecosystem must collaborate to ensure developers remain motivated and engaged, and that user experience is excellent.
Mar. 2, 2011 | Report | by Brian Partridge
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I had the opportunity during to check with the Wholesale Application Community [WAC] crowd during Mobile World Congress in the "App Circus" that is Hall 7. I admit that I am genuinely surprised with the progress WAC has made....
February 18, 2011 | Blog | by Brian Partridge
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Looking ahead to next week's Mobile World Congress (MWC) in Barcelona, Yankee Group sees apps and devices grabbing the headlines once again. But MWC will also foster critical innovation in enterprise mobility, NFC and IMS, to name just a few. Meanwhile, the cold war between mobile network operators and over-the-top players will show no signs of thawing.
Feb. 9, 2011 | Report | by Declan Lonergan | CO-AUTHORS: Jason Armitage, Susan McNeice, Jennifer Pigg, Ken Rehbehn, Chris Marsh, Wally Swain, Nick Holland, Brian Partridge, Chris Nicoll
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2011 is destined to be a big year for 4G, as many operators around the world are set to roll out major LTE, HSPA+ and WiMAX implementations. Here's where Yankee Group sees 4G headed in terms of deployments, adoption and overall impact.
Dec. 6, 2010 | Report | by Jason Armitage | CO-AUTHORS: Carl Howe, Ted Julian, Declan Lonergan, Eugene Signorini, Brian Partridge, Chris Nicoll
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Video services have been slow to take off in the 3G environment due to technology constraints and poor business models. Mobile network operators that wish to monetize video traffic on their networks will require a new approach that includes establishing a video enablement layer -- the killer environment for building video applications in a world where there are no more killer apps.
Nov. 9, 2010 | Report | by Brian Partridge | CO-AUTHORS: Terry Cudmore
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When it comes to the mobile Internet, operators and developers need each other to succeed. OneAPI's Canadian pilot underscores that even the best laid partnerships struggle to find common ground. Operators should consider giving up some control to gain some revenue.
Oct. 26, 2010 | Report | by Brian Partridge
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I had a chance to meet with Amdoc s service delivery platform guys at the SDP show in London last week. I m typically not a fan of application demos, but I enjoyed the Connected Home invitation-only demo Amdocs had operating on-site. Why invitation-only? They didn t want to tip their hand to the competitors sniffing around. Why interesting? It s a solution that can actually make network operators money, and it s one of the best investment cases for deploying an SDP I ve seen.
September 22, 2010 | Blog | by Brian Partridge
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In its National Broadband Plan, the U.S. Federal Communications Commission recognizes broadband as a key facilitator of effective and affordable health care delivery in the U.S. in its National Broadband Plan. Broadband service providers need to be aware of the risks and opportunities the plan presents.
Aug. 19, 2010 | Report | by Brian Partridge
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Amdocs is focused on providing communications service providers (CSPs) with the tools and services required to navigate today's increasingly volatile telecom industry. Yankee Group evaluates the vision and road map it unveiled at this month's InTouch 10 conference.
Jun. 30, 2010 | Report | by Sheryl Kingstone | CO-AUTHORS: Camille Mendler, Brian Partridge
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With its purchases of Blueslice and Camiant, signaling system supplier Tekelec instantly gains credibility in the policy and subscriber data management world. It will need to navigate carefully, however, to fully exploit its new weapons in the Tier 1 space.
Jun. 7, 2010 | Report | by Brian Partridge
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The global mobile industry agrees that IP multimedia subsystem (IMS) is the target architecture for delivering revenue-critical voice and messaging services over LTE. The race is now on for the IMS vendor and operator ecosystem to work together and ensure that VoLTE can deliver on its promises.
Jun. 7, 2010 | Report | by Brian Partridge
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Network intelligence (NI) is emerging as a key enabling technology in the critical areas of billing and charging, revenue assurance and bandwidth management. NI solutions should provide the flexibility to support multiple deployment options and go deep enough to support application-aware billing.
May. 17, 2010 | Report | by Brian Partridge
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The Research Topic Billing & OSS presents forecasts at a regional level segmented by customer type, revenue category and 11 software categories.
Apr. 29, 2010 | Data Module | by Brian Partridge
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Global telecom-related capital expenditures will be down approximately 2.5 percent for 2010, as the hangover from the global economic crisis reins in spending further and declines in capex spending by Chinese operators offset modest growth in U.S. spending. While telecom services revenue is remarkably resilient, decreasing revenue-to-capex ratios continue to drag aggregate spending down slightly.
Apr. 27, 2010 | Report | by Terry Cudmore | CO-AUTHORS: Brian Partridge
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Verizon Wireless and Skype announced a strategic partnership that, beginning March 25th, will allow unlimited Skype to Skype calling on nine Verizon Wireless 3G smart phones....
March 29, 2010 | Blog | by Brian Partridge
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On the surface, smart utility grids appear to be a ripe market for Anywhere Network builders in the U.S. But a look under the covers reveals several challenges blocking them from reaping more than a small slice of the smart grid pie in the short term.
Mar. 17, 2010 | Report | by Brian Partridge
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Legacy broadband providers are threatened by cheaper and/or better Internet services eroding their voice, video and other service revenue. They have two options: Embrace a utility strategy or completely transform their business and enable the core network to drive multiple, smaller, more stable revenue streams.
Feb. 24, 2010 | Report | by Brian Partridge | CO-AUTHORS: Benoît Felten
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Yankee Group, as per usual, had a large contingent of executives, analysts, and support personnel attend Mobile World Congress in Barcelona last week....
February 22, 2010 | Blog | by Brian Partridge
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VP Brian Partridge posts his thoughts after the first day of GSMA Mobile World Congress 2010.
February 16, 2010 | Blog | by Brian Partridge
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Rich Communication Suite (RCS) has been touted heavily by IMS vendors, device manufacturers and service providers in hopes of kick-starting IMS adoption among mobile operators. To be successful, RCS must evolve to become interoperable and easy to use, and offer innovative services users are willing to pay for.
Feb. 11, 2010 | Report | by Brian Partridge
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The question of "make vs. buy" in the CDN market is fundamentally a question more related to service and business-model goals than to technology architecture. Telcos choosing between building an internal CDN or using a third-party offering must first define their specific needs to determine their best option.
Jan. 12, 2010 | Report | by Terry Cudmore | CO-AUTHORS: Brian Partridge
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Today, many operators are still struggling to create a slam dunk business case for IMS. The key is to go beyond IMS as a simple IP migration story and look to integrate IMS-enabled features with social networking and other tools to create real differentiators in the marketplace.
Dec. 1, 2009 | Report | by Brian Partridge
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Mobile IP traffic will be dominated by video in 2013. Network operators need to begin planning today for the business models and network architectures that will make video services profitable without sacrificing user experience.
Nov. 9, 2009 | Report | by Brian Partridge
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IBM is planning to spend $100 million in R&D on the mobile Internet opportunity over the next five years. Several clients have inquired about this announcement and IBM's mobility strategy in general, given that IBM has often deferred to partners in this area. In this report, we address the questions we have received and provide recommendations to industry players.
Sep. 23, 2009 | Report | by Brian Partridge
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Until femtocell vendors and service providers figure out how to create winning business models, scale the technology and establish zero-touch life cycle management, femtocell growth will remain grounded. Yankee Group believes these barriers will stall mass-market femtocell adoption until 2012.
Aug. 31, 2009 | Report | by Brian Partridge | CO-AUTHORS: Nathan Dyer
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The current femtocell opportunity is ripe for mobile and integrated operators. During the next few years, other types of service providers, including fixed operators and MSOs, will turn to femtocells as a key enabler of their wireless strategy.
Aug. 19, 2009 | Report | by Nathan Dyer | CO-AUTHORS: Brian Partridge
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Network operators with plans to roll out LTE have some big decisions to make regarding support for their core revenue services, voice and SMS. Inaction will lead to industry fragmentation and hinder LTE adoption.
Jul. 22, 2009 | Report | by Brian Partridge
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Electronic numbering, or telephone number mapping, underpins the new GSM Association/NeuStar managed service that promises to reduce the costs associated with managing numbering directories at the signaling layer. If GSMA/NeuStar is successful in recruiting service providers to adopt PathFinder, it could be a major step on the path to a global registry, which is ultimately required to deliver services Anywhere.
Jul. 15, 2009 | Report | by Brian Partridge
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Replacing the public switched telephone network (PSTN) is no longer a top priority for incumbent fixed-line carriers focused on sweating declining assets and investing in revenue-enhancing opportunities and next-generation access networks. The implications of this strategy are less innovation around voice services and extension of the useful life of PSTN equipment, which will negatively affect softswitch and IP multimedia subsystem (IMS) providers in the short to medium term.
Jun. 25, 2009 | Report | by Brian Partridge
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The opportunity for vendors of service delivery platform (SDP) products, solutions and services to grow revenue remains strong despite a difficult capital spending environment. Yankee Group estimates worldwide SDP spending will exceed U.S.$6.4 billion by the year 2012.
May. 19, 2009 | Report | by Brian Partridge
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Telecommunications-related capital spending will be down approximately 4 percent for all of the 2009 as telecom operators rein in spending to account for the current economic environment and credit crisis. Yankee Group does not anticipate core service revenue to drop precipitously, but carriers will employ much greater caution with the ratio of capex to revenue.
Mar. 30, 2009 | Report | by Brian Partridge | CO-AUTHORS: David Vorhaus
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I had an opportunity to meet with several HP executives at the annual industry analyst summit they held in Boston this week....
March 11, 2009 | Blog | by Brian Partridge
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The economic downturn is creating a perfect storm for IBM to redouble its efforts at dominating emerging markets with their full telco-specific product portfolio.
Feb. 13, 2009 | Note | by Brian Partridge | CO-AUTHORS: Ashvin Vellody
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Media companies that recognize the imperative to transcend individual CMS platforms for video and build a larger enterprise architecture are on the path to Anywhere. Making smart investments today will yield tangible operational benefits now and provide the flexibility to evolve in the future.
Feb. 11, 2009 | Report | by Brian Partridge | CO-AUTHORS: Carl Howe
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What are the facts? Nortel filed for chapter 11 bankruptcy protection on January 14th, 2009....
February 3, 2009 | Blog | by Brian Partridge